FAQ - Frequently Asked Questions

The shop is located in the town centre. It is possible to park you car in front of the shop. 

The adres is: Schulgasse 15, 3636 Westendorf, Austria. 

Monday: 9:00-12:00 and 15:00-18:00
Tuesday: 9:00-12:00 and 15:00-18:00
Wednesday: 9:00-12:00 and 15:00-18:00
Thursday: 9:00-12:00 and 15:00-18:00
Friday: 9:00-12:00 and 15:00-18:00
Saturday: 9:00-12:00 and 15:00-18:00
Sunday: 9:00-12:00 and 15:00-18:00

A bicycle helmet is compulsory in Austria for all children up to and including 12 years of age. Adults are not obliged to wear a helmet, but it is recommended, especially when riding downhill.

But I would like to book for more days. That is possible in the calander. For example, select Monday and select your accessories. Add to cart, this will bring you to your shopping basked. Press the continue shopping button. This will bring you back to the shopping menu. Now you can select Friday for example and add this in the cart aswell. 

You will get a bike lock and a small repair kid to easy plug flat tires. 

No, it is not necessary. It is possible to book at location. But it wise to do so, so you know in advance you have a mountainbike available for you. 

You can drop by any time at the shop and whatever is available can still be rented at that time!

To be sure that a rental bike is available, we recommend you make a reservation through our website. During the online reservation you can see if the desired rental bike is still available. When you enter the desired rental period, the bikes that are available at that moment will appear in the list. In this way you can be sure of a rental bike during your visit to Westendorf. In the comments field of the reservations you cannot make any changes to the type, size or other type of bike etc. What is available for reservation is available for reservation. If a bicycle type is no longer available for reservation then it is not available.

Payment is to be made in step 3 of the booking procedure. If we have not received payment, the reservation is not complete and will not be processed.

You can ride our e-bikes between 50 and 90 km, depending on weight, surface, weather conditions and which mode you use. Our bikes us the Performance Line CX Generation 4 with 625 Wh, it is the most powerful motor and battery in the Bosch range. In addition, many of the refreshening stops and restaurants have an e-bike charging station. By clicking on this link, you can calculate your range. 

You will get a small pump and Bar’s Leaks Tyre’s Leak cans. It is made of a latex foam activated sealant that plugs tyre leaks. Perfect for those emergency flat tyres leaving you stranded on the side of the highway. If you still have propblems you can reach us at +43 660 2041733 and we will try to look for a solution. 

Our branches open at 9:00 a.m. and you can collect your bikes from us. We like to collect our bikes before closing time so that they are ready for the next day, we close at 18:00! See our website for the current opening hours.

Yes, you can. Please call, mail or use the contact form. 

Call us on: +43 660 2041733

You can cancel your reservation. When cancelling, the general conditions apply. Cancelling a reservation can be done by phone or e-mail. These are as follows:

  • 100% money back guarantee up to 31 days before the activity
  • 80% money back guarantee between 30 and 8 days before the activity
  • 50% money back guarantee between 7 days and 24 hours before the activity
  • No refunds from 24 hours prior to the activity

This depends on where you are staying. We offer a collection and delivery service. We deliver our bikes to many holiday addresses and pick them up again there.

To have the bikes delivered you can indicate this in the remarks when you make a reservation, or you can send an email to info@summersportswestendorf.com later with the request to have the bikes delivered to your holiday address.

Contact us immediately: +43 660 2041733 or +31 6 28089328

Contact us immediately: +43 660 2041733 or +31 6 28089328

We got four different bike sizes:

Kids – 125-140cm
S 15” – 140-160cm
M 17” – 160-180cm
L 19” – 180cm >